Description based on Specified Commercial Transactions Law

distributor

SISANDI

 

Operation manager

Representative Director Shiho Taniguchi

address

Kobe Hills 711, 2-2-1 Nakazato-cho, Kita-ku, Kobe, Hyogo Prefecture 651-1103

telephone number

050-3561-0212
*Telephone inquiries are accepted from 12:00 to 18:00 on weekdays.

It may be difficult to connect by phone. If you are in a hurry, please contact us using the CONTACT form on our website.

email address

info@sisandi.store

 

URL

www.sisandi.store

 

Product sales price

Please refer to each product page

How to order

After selecting the product and desired size, click the Add to Cart button. Please fill in the necessary information such as payment method and delivery address and complete your order online.

*Purchase for resale purposes is prohibited.

 

payment method

  • Credit card payment
  • Convenience store settlement

 

Necessary charges other than products

  • Shipping fee : Nationwide flat rate 700 yen (tax included)

*Free shipping for orders over 30,000 yen (excluding tax) (excluding shipping and handling fees).

We do not ship overseas.

  • Convenience store payment fee : 190 yen (tax included)

Due date for payment

  • Credit card payment

Payment will be processed when your order is completed.

If you are using a credit card, the payment date will vary depending on the credit card used. Please check with your credit card company.

  • Convenience store payment: Payment deadline is 23:59 two days after the order date.
【example】
Order date and time: January 1st 10:00
Payment deadline: January 3rd 23:59
(The issued number will be automatically invalidated after 23:59:59 on the expiration date)

 

Delivery time

The delivery time for normal products is 2 to 7 business days (excluding Saturdays, Sundays, and holidays) after your order is completed. We will contact you via email when the product has been shipped.
However, if there is a high volume of orders or around holidays, delivery may be delayed.
Even after your order is completed, we may not be able to prepare as many products as you ordered, and your order may be canceled.

About returns and exchanges

Return Deadline As a general rule, we cannot accept returns for customer reasons.
However, we will only accept returns if you contact us within 3 days of receiving the product, only if the product is defective or a product different from the ordered product was delivered due to misdelivery or other reasons.

We will bear all shipping charges for defective or incorrectly delivered items when returning the item. We apologize for the inconvenience, but please contact us from the CONTACT page.

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