Description based on Specified Commercial Transactions Law
distributor
SISANDI
Operation manager
Representative Director Shiho Taniguchi
address
Kobe Hills 711, 2-2-1 Nakazato-cho, Kita-ku, Kobe, Hyogo Prefecture 651-1103
telephone number
050-3561-0212
*Telephone inquiries are accepted from 12:00 to 18:00 on weekdays.
It may be difficult to connect by phone. If you are in a hurry, please contact us using the CONTACT form on our website.
email address
info@sisandi.store
URL
www.sisandi.store
Product sales price
Please refer to each product page
How to order
After selecting the product and desired size, click the Add to Cart button. Please fill in the necessary information such as payment method and delivery address and complete your order online.
*Purchase for resale purposes is prohibited.
payment method
- Credit card payment
- Convenience store settlement
Necessary charges other than products
- Shipping fee : Nationwide flat rate 700 yen (tax included)
*Free shipping for orders over 30,000 yen (excluding tax) (excluding shipping and handling fees).
We do not ship overseas.
- Convenience store payment fee : 190 yen (tax included)
Due date for payment
- Credit card payment
Payment will be processed when your order is completed.
If you are using a credit card, the payment date will vary depending on the credit card used. Please check with your credit card company.
-
Convenience store payment: Payment deadline is 23:59 two days after the order date.
Delivery time
The delivery time for normal products is 2 to 7 business days (excluding Saturdays, Sundays, and holidays) after your order is completed. We will contact you via email when the product has been shipped.
However, if there is a high volume of orders or around holidays, delivery may be delayed.
Even after your order is completed, we may not be able to prepare as many products as you ordered, and your order may be canceled.
About returns and exchanges
Return Deadline As a general rule, we cannot accept returns for customer reasons.
However, we will only accept returns if you contact us within 3 days of receiving the product, only if the product is defective or a product different from the ordered product was delivered due to misdelivery or other reasons.
We will bear all shipping charges for defective or incorrectly delivered items when returning the item. We apologize for the inconvenience, but please contact us from the CONTACT page.